Patient Registration

Welcome to the UPMC Pinnacle Hanover Registration Department!

Our focus is to make the registration process pleasant and convenient for our patients. We offer a wide variety of outpatient services, including walk-in lab. Our hospital also provides the community with a high quality of inpatient care. Any test that is done in the hospital requires you to register and sign the appropriate consents. You will still need to do this even if you have pre-registered. You should show up approximately 15 minutes prior to your appointment time for this process, unless instructed otherwise.

Upon your arrival for outpatient services or inpatient stay, please visit the registration reception desk to obtain a ticket to be directed to the next available representative for your service. The representative will verify your current information, and you will be requested to sign consent forms. You may also be asked to sign other forms that may be required by Medicare or other regulatory agencies. You will then be directed to your destination.

Please have the following items ready when you arrive as this will insure that the registration process will flow smoothly and efficiently:

  • All current health insurance information including insurance card
  • Picture ID
  • Physician orders or prescriptions for any test
  • Referrals from your primary care provider that may be required by your insurance carrier
  • Optional: Living will and/or Durable Power of Attorney if you are scheduled for surgery or are arriving for inpatient services
Learn more about accepted insurance plans.

If you are scheduled for a test or treatment at UPMC Pinnacle Hanover, we will attempt to reach you by phone for pre-registration. If we do not reach you, please feel free to call us at 717-316-2131.