Any individual, patient, patient family member or visitor that has concerns regarding the safety and/or quality of care provided at Hanover Hospital is encouraged to inform us about the concern.

The following are the ways patients and visitors may contact Hanover Hospital:

• Call the CareLine at 717-633-2273,
• Complete the Feedback section as seen below, or
• Contact hospital administrators at 717-637-3711

Individuals may also contact the Joint Commission (JCAHO):

Office of Quality Monitoring

Joint Commission on Accreditation Healthcare Organization

One Renaissance Blvd.

Oak Brooke Terrace, IL 60181

Phone: 1-800-994-6610

Fax:     1-630-792-5636

Email:   complaint@JCAHO.org

Feedback:

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