At Hanover Hospital, we understand that patients have concerns about both their actual presenting illness and what will be needed after discharge. They also may worry about their insurance company and if their hospitalization will be covered. The Case Management Department can be a resource for all of these concerns. Specially trained social workers provide comprehensive discharge planning to help patients with any post discharge needs, including referrals to skilled nursing facilities, acute rehab, home health agencies, and other community resources. Social Workers network with these referral sources so that you have a smooth transition at the time of discharge. In addition, specially trained nurse case managers are in communication with insurance companies to assure that services in the hospital get precertified and continued stays get approved.
Case Management also provides information and referral services to patients, family members, and members of the community who may have questions about community organizations, financial assistance and other services. Please see the link of the Greater Hanover Healthcare Committee under the Hanover Area Council of Churches
for a list of organizations and services.